Privacy Notice

This Privacy Notice sets out how I will process your data and your rights in respect of that data. 

When you initially email me even if you do not become a client, I will retain the information in my email archive for three months. I consider a legitimate reason for keeping your data for that time frame being in case you come back to me weeks later so you do not have to repeat yourself. 

If you come back to me as a client, in order to provide you with the support you need now and possibly in the future, I will ask you for information including sensitive information.  I consider this a contractual reason along with a legitimate reason to hold your information. The information will include your name, address, date of birth and medical history. I will also ask and record information about your obstetric and lactation history. I will also ask for and record information about your child. I will hold this information in writing on paper files which are filed in a secure environment. I will not use your information for any other purpose and will not share the information unless required, with your GP/HV/midwife as appropriate. There may also be situations where I am obliged to share information for safeguarding purposes (which would be a legal requirement). In that event, I would inform you of the circumstances.

In addition to your consult records, I include your email address in the Fresha software along with your credit card or debit card details for payment. I can provide the Privacy Policy of that company on request. I do not have access to your payment data. Fresha is the Data Controller in that respect.  

I will stay in contact with you via Google mail, the professional version, or text/Whatsapp until you no longer require my support. Note that I cannot guarantee your own email provider is secure. 

You are entitled to request access to your information and I am required to share that with you within a month. You are entitled to ask for incorrect information to be rectified or deleted (if appropriate to do so).

I will retain the records of the consult until your child is 28 years of age (10 years, post 18) as is required by my insurance providers (Holistic Insurance and Balens). At which time, the information will be destroyed securely.

18) as is required by my insurance providers (Holistic Insurance and Balens). At which time, the information will be destroyed securely.